At Furniture Excellent, we respect the privacy of our customers and website visitors, and thus have taken steps to make sure that your personal information is handled properly. This Privacy Policy will help you understand how we collect information on you, how we use it, and how we protect it when accessing our website or ordering our products. Your use of our website indicates your consent to the practices described in this policy.
1. Information We Collect
Personal Information: We collect your personal information, including but not limited to your name, email address, phone number, and shipping address, when you place an order, sign up for our newsletter, or contact us.
Payment Information: We collect your credit card numbers and billing addresses among other payment information when placing an order on our website. Your payment details are transmitted securely by third-party processors, and are not stored on our servers.
Usage Data: We may collect information about your interaction with our website, such as IP addresses, type of browser, pages viewed, and other statistical data used to improve services and enhance user experience on our website.
2. How We Use Your Information
Order Processing: We would use your personal and payment information to process and fulfill your orders, manage your account, and communicate with you regarding your purchases.
Customer Service: Your data can be used to respond to your inquiries, provide customer service, and handle any order-related issues or any other issues concerning your relationship with us.
Marketing Communication: Subject to your prior consent, we can send promotional emails, periodical newsletters about our products, special offers, and news updates. You always have the possibility to opt-out from receiving these types of communications by clicking the unsubscribe link inside every communication you receive from us.
Website Development: Use data to measure and understand the effectiveness of our websites, to improve the user experience, and to develop new products and services.
3. Sharing Your Information
Third-Party Service Providers: We may share your information with selected, trusted, third-party service providers who assist us in operating our websites, conducting our business, and servicing you, including a payment processors, order packers and shippers, and marketing companies. These service providers act on our behalf and are contractually obligated to keep your information secure and confidential, and to use it only for the purposes described above.
Legal Requirements: We may disclose your information in response to any law enforcement, regulatory, or other governmental agency request or when the disclosure is required by applicable law, rule, or regulation; in response to a subpoena or court order; or to transfer assets as discussed below.
Business Transfers: We may share personal information with another company in connection with a substantial corporate transaction, such as the sale of a business, a merger, a consolidation, asset sales, or in the unlikely event of bankruptcy. In such cases, we will endeavor to ensure that any such transfers will help to ensure that information continues to be protected in accordance with our “Notice of Information Practices”.
4. Data Security
We follow appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your personal data. The measures include encryption, secure servers, and periodic reviews of security practices. However, internet and electronic transmission and storage are not absolutely secure, and hence we cannot guarantee absolute security of your data.
5. Your Choices
Access and Update: You have the right to access and update your personal information by logging into your account or by contacting us directly.
Opt-out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send, or by contacting us to have your name removed from our mailing list.
Cookies: You can control cookies through your browser settings. Please note that if you disable cookies, you may not be able to use all the features of our website.
6. Children’s Privacy
Our website is not directed to children under the age of 13, and we will never request personally identifiable information from anyone under the age of 13. If we become aware that such information has been provided from a child under 13, we will delete this information.
7. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we do, we will post any changes on this page. We will indicate at the bottom of this page the date this Privacy Policy was last revised. We encourage you to check this page periodically for any changes. Your continued use of our website following the posting of any changes to this Privacy Policy constitutes your consent to those changes.
8. Contact Us
Please do not hesitate to contact us if you have any questions about this Privacy Policy or practices.